We want you to be completely satisfied with your purchase. If you're not, we offer a return window of 30 days from the date of receipt for eligible products. To be eligible for a return, items must be unused, in their original condition, and in the original packaging. You may need to provide a receipt or proof of purchase. Certain items such as opened or used home appliances, or those missing accessories, may not be eligible for a return. If you received a defective or damaged product, please reach out to our customer service team, and we'll assist you in processing a return or exchange. Depending on the reason for the return, a restocking fee may apply. Once your return is approved, the amount will be refunded to the original payment method, and the return shipping cost is typically the customer's responsibility unless the item was defective. 

We strive to ensure that your order is processed and shipped as quickly as possible. All orders are usually shipped within 1-2 business days from the time of purchase, depending on availability and order volume. Shipping costs are calculated at checkout and may vary based on the shipping method selected and your location. We offer standard, expedited, and express shipping options, with delivery times typically ranging from 3-7 business days, depending on the shipping method. For larger home appliances, please be aware that delivery may take longer, and additional handling fees may apply for white glove delivery or specialized shipping services. You will receive a tracking number once your order has been dispatched so that you can monitor its progress. If there are any delays in shipping, we will notify you promptly and work to resolve the issue.