For electronics, a return policy typically allows customers to return products within a specific time frame, such as 30 or 60 days, from the purchase date. The item should be in its original, unused condition with all packaging and accessories intact. If the item is defective or damaged, customers can often receive a full refund, exchange, or repair, depending on the warranty or the store's specific policy. If the product is returned simply because the customer changed their mind, they may need to cover return shipping costs, and the refund might be subject to a restocking fee. Certain items, like opened software or items with a tampered serial number, may not be eligible for return. 

Shipping policies generally outline the available shipping methods, estimated delivery times, and any associated costs. Standard shipping might be free for orders over a specific amount, while expedited options could have a fee. Some stores may offer international shipping, but the cost and delivery times will vary by location. Any delays in shipping, due to factors like high demand or bad weather, should also be mentioned. Customers are usually given tracking information once their order is dispatched, so they can follow its progress. If a product is out of stock or there are issues with the order, the customer will often be notified with options for either waiting, canceling, or receiving a replacement item.